摘要：Purpose: Research web-based idea management system (IMS) application benefits and their relations with different IMS types and how it is all related to the IMS results – idea quality, idea quantity and involvement. Design/Method/Approach: On the basis of a commercially available web-based IMS study and the analysis of cases of IMS use, the main benefits of IMS have been identified. The most typical benefits for the use of IMS have been verified by the survey. On the basis of a thematic analysis of the benefits, they are grouped together in advance in the thematic groups that were addressed. Data collection: the survey of 400 enterprises with a web-based IMS experience has been carried out. Data analysis: a descriptive statistics and MANOVA analysis have been utilized. Findings: The potential benefits of IMS in 4 main groups: the benefits of the idea management (IM) process, the benefits of innovation management, the benefits of cooperation, the benefits of general management have been determined. According to the MANOVA all groups of benefits have strong connections with all types of a web-based IMS. Originality/Value: This study fills the previously identified need to clarify the types of IMS and their impact on the results and benefits of IMS application. An academic contribution to the study: (1) it is the broadest survey-based study of the web-based IMS benefits; (2) two classifications of IMS have been applied; (3) it explores relations among results, benefits and IMD types. Practical contribution: the outcomes of the study will help companies to understand what results can be achieved using different types of IMS. Research limitations/Future research: This research opens avenues for the future research on a web-based IMS application in organizations exploring each of the benefit relations with the web-based IMS types. Paper type – empirical. JEL Сlassіfіcatіon: M190, M150, M110
