摘要：Learning support services are the core and key of the quality assurance system of distance education in open universities. How to provide learners with high-quality learning support services and realize the value of learning support services in the “Internet+” era is an urgent issue to be solved. Based on the analysis of the current deficiencies in the learning support services of open universities, combined with the advantages of the further integration of technology and education in the Internet era, this paper puts forward the path and countermeasures that can meet the learning needs of learners and provide them with standardized, individualized and diversified learning support services.
关键词：Open UniversityDistance EducationLearning Support ServicePersonalization
