期刊名称：European Research on Management and Business Economics
印刷版ISSN：2444-8834
出版年度：2022
卷号：28
期号：1
页码：1-20
DOI：10.1016/j.iedeen.2021.100172
语种：English
出版社：Elsevier B.V.
摘要：AbstractThe aim of this paper is to carry out a systematic literature review about the relationships between quality management, innovation, and performance. For that end, a search was carried out in the Web of Science and Scopus databases, and 172 articles were selected. Results show that there is a positive relationship between quality management, product and process innovation (incremental and radical), and operational and financial performance, and direct and indirect relationships. Based on these results, a set of direct and indirect relationships between these variables is proposed. The study supplements the few previous investigations on these joint relationships.
关键词：KeywordsQuality managementIncremental and radical product and process innovationOperational performanceFinancial performanceSystematic literature review
