期刊名称：Pacific Asia Journal of the Association for Information Systems
印刷版ISSN：1943-7544
出版年度：2022
卷号：14
期号：1
页码：1-4
DOI：10.17705/1pais.14101
语种：English
出版社：Association for Information Systems
摘要：This special issue is dedicated to the reminiscences of TP for his significant contributions to the global IS discipline. This PAJAIS special issue solicits research submissions that are related to the Service Innovation discipline, one of TP’s key areas of research. Since service-oriented economy is evolving into experience economy, the research topics regarding how to design products, services, information systems, and mobile services to increase users’ experience value are becoming more and more important. From a service logic perspective, innovative service design focus on how they change customer thinking, participation, and capabilities to co-create value rather than new features in order to enhance user experience. Hence, this special issue focuses on issues related to service innovation, service quality & user experience (UX).
