期刊名称:She Ji: The Journal of Design, Economics, and Innovation
印刷版ISSN:2405-8726
出版年度:2022
卷号:8
期号:1
页码:93-117
DOI:10.1016/j.sheji.2021.12.001
语种:English
出版社:Elsevier
摘要:AbstractEven though group mood has a significant impact on organizational functioning, there is no typology available to describe distinct group moods. We propose that designing products and services to facilitate beneficial group mood experiences requires a granular and experience-oriented understanding of the phenomenon. This article introduces an initial typology of eight group moods using a componential approach. The typology was generated via an exploratory study designed to identify aspects and qualities of group mood experienced in professional settings. We observed real-life meetings of five small workgroups. Group mood perceptions were self-reported in situ and later described collectively in a group session. By categorizing the group mood qualities in participants’ descriptions, we developed eight group mood types. This typology aims to facilitate a granular understanding of the group mood phenomenon for designers (practitioners and researchers). We envision this overview of eight group moods as the first step toward developing a systematic knowledge of group mood in the field of design.Highlights•Group mood is a complex, multifaceted experience that can be described based on four main aspects.•There are at least eight types of group moods experienced in work settings.•Each group mood type is a unique constellation of qualities relating to four aspects.•Type, uniformity, and intensity are the three fluctuating properties of group mood.•Four categories of situational factors form the situation in which a group mood emerges.
关键词:KeywordsenGroup moodGroup mood typesExperience typologyDesign for group moodWorkgroupsPhenomenological study