摘要：Objective: The objective was to analyze and explain work stress in technical-administrative professionals who work in a public university hospital in Brazil. Method: The research was of a descriptive and explanatory nature, where 101 professionals were surveyed, corresponding to 70% of the population. Results: They indicated that 70.6% had stress. The prevalent symptoms were fatigue and anxiety. The sources of tension predominantly indicated coexistence with emotionally unbalanced individuals. The main indicators of impact on work were demotivation and the difficulty of remembering recent facts. The strategies used to cope with stress most used by those surveyed who did not show any manifestations of stress were the possibility of resting on weekends and enjoying regular holidays. Women presented, on average, occupational stress higher than that of men. In relation to health, it was observed that those identified with stress were the ones that most revealed problems in this area. Significant correlations of medium to great intensity were identified, between occupational stress and sources of tension at work, sources of tension of the individual, indicators of impact at work and regulatory mechanisms. Recommendations: Enables a better understanding of the impacts of the work environment on the physical and psychological health of the respondents. It contributes to the researched institution by revealing the variables that generate stress, as well as the consequences of the risk of illness of professionals, enabling the adoption of measures related to the management and organization of work that can minimize situations of excessive tension in the work environment.
关键词：Occupational stress;Brazilian technical-administrative professionals;Brazilian public university hospital
