出版社：International Foundation for Research and Development (IFRD)
摘要：The aim of this study was to operationalize and test a conceptual model to measure the effect of Business Process Re-engineering (BPR) implementation on profitability in the Nigerian oil and gas industry. Based on a framework from Al-Mashari and Zairi, these objectives were achieved using the following procedures: reliability and validity analysis, factor analyses (exploratory factor analysis-EFA and confirmatory factor analysis-CFA) and Structural Equation Modelling (SEM). The model contrived therefore confirmed the positive influence of BPR on profitability, as well as the mediating influence of operational performance in the Nigerian Oil and Gas industry. Specifically, the structural model shows the positive effect of organizational structure and IT Infrastructures on both profitability and operational performance. However, SEM failed to establish the relationship between management competence and support and profitability. The study is expected to enhance the adoption and successful implementation of BPR programmes in the oil and gas industry.
关键词：Business Process Re-engineering;CSFs;Profitability;Operational Performance;structural equation modeling
