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  • 标题:Intergenerational Knowledge Workers in Indonesian Service Industry A Knowledge Management View
  • 本地全文:下载
  • 作者:IkaTriana ; Dewi ; Michael Aaron Tuori
  • 期刊名称:Academy of Entrepreneurship Journal
  • 印刷版ISSN:1087-9595
  • 出版年度:2021
  • 卷号:27
  • 期号:3
  • 页码:1-6
  • 语种:English
  • 出版社:The DreamCatchers Group, LLC
  • 摘要:The generational change has had an impact on the business world. Numerous studies show that intergenerational differences affect organizational success due to their disparate values and characteristics. This study aims to compare academic knowledge workers' intergenerational knowledge management behaviors. As is well established, education is a service sector that relies heavily on knowledge as an intangible commodity to survive. The method of the Rasch Model used to validate the research instruments and to analyze the data obtained. Rasch Model Analysis revealed that Gen Y knowledge workers exhibit a greater propensity for knowledge management. The findings suggest there are no intergenerational differences in knowledge management behavior statistically. Therefore, it is possible to establish a community of practice to exchange tacit knowledge among knowledge workers. Another strategy is to foster intergenerational cooperation through the development of a joint project. It has the potential to facilitate intergenerational learning.
  • 关键词:Knowledge Management;Intergenerational Knowledge Workers
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