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  • 标题:The Mediating Role of Motivation between Organizational Climate and Organizational Citizenship behaviour in the Jordanian Telecommunication Companies
  • 本地全文:下载
  • 作者:Amneh Almaqableh ; Khatijah Omar ; Azlinzuraini Ahmad
  • 期刊名称:Academy of Entrepreneurship Journal
  • 印刷版ISSN:1087-9595
  • 出版年度:2021
  • 卷号:27
  • 期号:6
  • 页码:1-10
  • 语种:English
  • 出版社:The DreamCatchers Group, LLC
  • 摘要:The study's goal was to determine the computerized organizational climate (OC) and their relationship to improving the organizational citizenship behaviour with motivation as mediating of the employees of the Jordanian telecommunication companies. A questionnaire was prepared and produced to gather data and measure the study variables in order to meet the study's objectives. SmartPLS (3.3.2) was used. 350 randomly selected respondents from three major telecommunication companies in Jordan were given the self-administered questionnaire. The study found the following direct effects are positive and significant namely, OC on OCB (尾=0.484; P = 0.000), OC on motivation (尾=0.852; P = 0.000), and motivation on OCB (尾=0.383; P = 0.013). The study also found motivation mediates the relationship between OC and OCB. Overall, the findings support OC and its link to motivation as a means for businesses to assist employees in improving their OCB.
  • 关键词:Organizational Climate;OCB;Motivation;Telecommunication;Jordan
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