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文章基本信息

  • 标题:Enhancing Service Engagement and Collaborative Decision Making Through Wearable Device Adoption
  • 本地全文:下载
  • 作者:Vaidik Bhatt ; Samyadip Chakraborty
  • 期刊名称:Academy of Marketing Studies Journal
  • 印刷版ISSN:1095-6298
  • 出版年度:2021
  • 卷号:25
  • 期号:2
  • 页码:1-12
  • 语种:English
  • 出版社:The DreamCatchers Group, LLC
  • 摘要:With the aid of IoT (Internet of Things) powered wearable sensors, it is possible to measure the pulse, blood pressure, and other body functions by the physicians in real-time. The study highlighted that use of wearable tracker eventually leads to improved health for patients through improved medical service engagement. Survey-based approach was implemented to collect primary data from 131 respondents using wearable devices. The statistics were evaluated using partial least squares-structural equation modeling (PLS-SEM) approach with smartPLS 3.0 software. The results revealed that information pervasiveness has no major effect on collaborative decision making, However, Patient-Provider interaction are found to be positively impacting collaborative decision-making. Key outcome came out to be an important finding as collaborative decisions did not exert significant impact on service engagement.
  • 关键词:Healthcare;Service Engagement;patient-Provider Interaction;Collaborative Decision making;Internet of Things;Information Pervasiveness;Wearable Health Devices;PLS-SEM.
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