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  • 标题:Sensory Marketing A Review and Research Agenda
  • 本地全文:下载
  • 作者:Rachna Bhatia ; Ruchi Garg ; Ritu Chhikara
  • 期刊名称:Academy of Marketing Studies Journal
  • 印刷版ISSN:1095-6298
  • 出版年度:2021
  • 卷号:25
  • 期号:4
  • 页码:1-30
  • 语种:English
  • 出版社:The DreamCatchers Group, LLC
  • 摘要:The increased interest and extensive research in Sensory Marketing over the last few decades has created a need to synthesize extant literature. This study offers potential for enriching the area of sensory marketing by performing a scientific literature review. The paper presents a systematic and critical analysis of three decades of sensory marketing research using bibliometric analysis. This study reviews 172 relevant articles published between 1979-2020 to detail the domain. We use VOS viewer to present highly influential articles, authors, institutions, journals, and countries. Further, we present the co-citation analysis of journals, keyword cooccurrence analysis, and network analysis of countries. Network analysis divides the studies into five bibliographic clusters - cross-modality and consumer behavior, multi-sensory marketing and consumer behavior, touch and visual cues, olfactory sense and consumer behavior, and sensory marketing and emotions. Also, the integration of clusters proposes a conceptual framework. A comprehensive discussion on the cluster-wise future research direction is presented.
  • 关键词:Sensory Marketing;Senses;Consumer Behavior;Multi-Sensory Marketing;Sensory Marketing Strategies;Bibliometric Analysis.
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