摘要:In recent years, the management world has been faced with many challenges. Changes in the business environment such as globalization (formation of trade unions and international economic treaties), changes in technology (production technology, information technology, Internet and e-commerce), increased competition, focus on customers, and social, political, and cultural conditions have caused business environment to be dynamic. Therefore, the increased complexity of organizational activities has doubled the importance of managers' decisions. Today, managers and decision-makers of the organizations more than ever need applicable mechanisms and procedures to make strategic decisions (Rahnemaye Roudposhti, 2008). In such a condition, management scholars, using management tools and techniques, have come to help the decision-makers of organizations. In the last two decades, managers have witnessed the emergence of several management tools. In fact, as managers need to be active in markets, the introduction of management tools is highly competitive. Fortunately, nowadays, thanks to the advent of fast and relatively inexpensive systems of information transition, a set of management tools is available to managers. Using these tools, managers can overcome the complex issues and, through making appropriate decisions, bring about prosperity and progress for the organization and their employees (Rigby, 2015).
关键词:Strategic Management;Strategic Management Tools and Techniques;Organizational Performance