摘要：The telecommunication industry is globally recognized to be a major contributor to national economies (Oghojafor, Ladipo, Ighomerebo Sedziuviene Consumer Protection Council, 2010). These challenges have, therefore, given rise to poor performance of the telecommunication industry (Adi, 2015; Onuzuruike, 2009; Sanjo Sarkindaji, Hashim Olokundun et al., 2017). Therefore, empirical evidence on the role of individuals’ and group tacit and explicit knowledge in driving performance is clearly missing in organizational knowledge literature. Accordingly, this research focuses on examining organizational knowledge utilization in the Nigeria telecommunication industry based on a combination of people and technology, with a view of proffering managerial implications for enhanced organizational performance.
关键词：Organizational Knowledge;Resource Based View;Tacit Knowledge;Explicit Knowledge;Telecommunication
