摘要：The research aims at exploring the impact of the causes of organizational silence in the self-efficiency of health centers’ employees in Amman. Research population consisted of 1374 employees of health centers in the Jordanian capital city (Amman), while the sample which was selected according to the statistic methods and procedures consisted of 200 male and female employees. The descriptive- analytic approach was adopted to achieve the research objectives. Results revealed the causes of the employees’ organizational silence achieved the high level with (81.00%) and the employee’s self-efficiency got the high level with (83.33%) and managerial and organizational factors have been to found the most comprehensible Ones, averaging (84%). While the factors of anxiety and fear were the least comprehensible ones, averaging (78.33%). Additionally, there was statistical significance to the impact of causes of the organizational silence in the health centers’ employees’ self-efficiency. In light of the results, the most significant recommendations were that the officials need to deal with the causes of the organizational silence in a way that help in achieving the employees’ and the work’s interest; to enhance their self-efficiency accordingly.
关键词：Organizational Silence;Self-Efficiency;Causative Factors;Alienation;Health Center Employees in the Jordanian Capital City (Amman)
