This paper describes an exploratory study carried out to identify the issues for jury service for people with low levels of English language ability. Questions were emailed to English language teachers and providers of support services to New Zealanders from migrant and refugee backgrounds. The experiences reported by respondents related to issues of understanding the New Zealand legal system, responses to jury summons, excusal from jury service, jury selection, and courtroom and jury room language. In addition, the levels of English language ability appropriate for jury service and approaches to assessing this were identified as concerns. Suggestions are made for improvements to the process and framework for jury service.