期刊名称：International Journal of Advances in Engineering and Management
电子版ISSN：2395-5252
出版年度：2021
卷号：3
期号：12
页码：1086-1088
DOI：10.35629/5252-0312879891
语种：English
出版社：IJAEM JOURNAL
摘要：The food service industry comprises of theservices, activitiesand business functions involved in cooking and serving food to the individuals eating away from home. This may include all restaurants starting from fine dining to fast food to even mobile food vans. Restaurant chains is now a trend as soon as a brand gains popularity. Usually, the marketing and promotion team or the strategic decision makers are the key decision makers for the expansion process. This is true in case of the external customers. But when internal customers are to be considered then HR plays a pivotal role. So, expansion is a complex process. To tackle the issues by using strategic HRM technique, a performance appraisal system needs to be developed to manage the performance management process.
