期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2020
卷号：10
期号：12
页码：631-637
DOI：10.6007/IJARBSS/v10-i12/8025
语种：English
出版社：Human Resource Management Academic Research Society
摘要：Today, electronic payment (e-payment) has become a major point of consideration for consumers, businesses and the public sector. E-payment customers make cashless payments for goods and services through cards, mobile phones or the internet. Perception of consumers towards these e-payment systems is highly important for future growth. This paper deals mainly with the theories and concepts of consumer perception towards e-payment system. With the central focus of providing insights in the context of Malaysians and Thais consumers’ perception and attitude towards electronic payment, this study determined factors namely security, trust, benefits, self-efficacy, and ease of use deduced from Theory of Technology Acceptance Model (TAM). Appropriate strategies to support the operators in promoting the use of e-payments were also being discussed.
