期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2021
卷号：11
期号：11
页码：1-16
DOI：10.6007/IJARBSS/v11-i11/11194
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The worldwide education systems are crippled, inevitably leading to the near-total closure of school establishments, early childhood educations, colleges as well as universities due to the COVID-19 pandemic. As of May 2021, approximately 1.2 billion students from all over the world were affected. As a result, education essentials dramatically adjust with the distinctive rise of e-learning tools, wherein teaching is now undertaken remotely on digital platforms. Realizing the grave current situation and the importance of education, this study aims to understand the factors affecting student satisfaction; the effect of student satisfaction; and perceived performance with academic performance in an open and distance learning (ODL) environment. The data were collected from 239 respondents via online surveys, which comprises accounting students in the UiTM Perak branch, Tapah campus. The analysis of the findings shows that the course design is the main factor that affected student satisfaction in ODL. In terms of academic performance, the findings revealed that only perceived performance had a positive influence, whereas student satisfaction had no effect.
