标题:Assessing Business Process Re-Engineering Warning Signs and Organizational Performance: A Case Study of Perbadanan Kemajuan Pertanian Pahang, Malaysia
期刊名称:International Journal of Academic Research in Business and Social Sciences
电子版ISSN:2222-6990
出版年度:2021
卷号:11
期号:11
页码:79-90
DOI:10.6007/IJARBSS/v11-i11/11192
语种:English
出版社:Human Resource Management Academic Research Society
摘要:Organizational change – be it moderate or radical – is a must for a better future. Situations such as increasing demands of government regulations, growth, competition, technological developments and changing workforce cause organizations to change. Perbadanan Kemajuan Pertanian Negeri Pahang is one of the biggest organizations in Pahang Darul Makmur. Operating for more than 49 years and has more than 116 staff in the organization, the main headquarters need to deliver the right business process not only to external but internal customers as well. Due to the political and economic change recently, it is important for the organization to stay competitive for the future. The present study aims to examine the Business Process Re-engineering (henceforth BPR) warning signs in the process, technology, and organizational structure as well as company performance. A total of 56 responses collected from the respondents were analyzed, and the findings indicated that all the warning signs do not affect the company’s performance. The implications of the study are further discussed in the paper.