期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2021
卷号：11
期号：2
页码：784-799
DOI：10.6007/IJARBSS/v11-i2/8508
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The success of a small group in achieving the goals of the discussion and adherence to the given time is undeniably influenced by the group leader. Communication that occurs in small groups will indeed use language as a medium to interact with each other. Therefore, this study was conducted to analyze the role of leaders in small group communication by looking at the use of speech acts based on the theory of Bach and Harnish (1979). A total of 60 students from Universiti Teknologi Mara (UiTM) were involved in this study. They were divided into 12 small groups and each group had appointed a leader. This small group discussion was given 10 minutes to complete the instructions given by the lecturer. The results of the study found that only four groups met the characteristics of a successful small group that is to achieve the objectives of the discussion and adhere to the set time. Therefore, only four leaders from the successful groups were analyzed to see the speech acts used. The results of the study show that the leaders of these successful groups play the role by using speech acts which are assertives, descriptives, informatives, assentives, suggestives, requestives and questions when communicating in their respective groups. This study successfully shows the pattern of the speech acts of small group leaders that can be used as a guide and reference to a small group leader who will conduct a discussion.
