期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2021
卷号：11
期号：2
页码：667-678
DOI：10.6007/IJARBSS/v11-i2/8308
语种：English
出版社：Human Resource Management Academic Research Society
摘要：Employees in the public sector should have a high motivation in delivering the best service that can influence the development of a country. However, studies on the measurement of public service motivation are still few in Malaysia. Therefore, the objective of this study was to test the psychometric qualities of the Public Service Motivation Scale through content validity, construct validity and internal consistency analyses. This study employed a survey design by administering a questionnaire consisting demographic information and the Public Service Motivation Scale to 200 respondents. Results showed that the scale has good content and construct validity with three factors extracted having good eigen values and percentage of variance explained (PVE) with PVE total of 72.49%. The factors were labelled as compassion, self-sacrifice and commitment to public interest. Research findings give implication on the suitability of the Public Service Motivation Scale to be used in measurement in the Malaysian context.
