期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2022
卷号：12
期号：1
页码：750-761
DOI：10.6007/IJARBSS/v12-i1/11286
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This study explores the effect of job stress's factors, role ambiguity and time pressure on job performance among employees in one of the water supply services companies situated at Muar, Johor, Malaysia. Besides, this study also aims to examine the most influential predictor on job performance among the respective employees. The study chose 144 employees from the respective company conveniently to participate in this study. All questionnaires were returned with complete answers by the respondents. Data had been evaluated through three analyses: descriptive, correlation, and regression analysis using Statistical Package for Social Science (SPSS). The results of the descriptive analysis indicated that the majority of the respondents were male, married and aged between 20 to 30 years old. Besides, most of the respondents have worked with the company for more than 15 years and SPM holders. Based on the correlation analysis, the finding discovered a positive and weak relationship between time pressure and job performance. Nevertheless, the result indicated that role ambiguity has a positive and strong relationship with job performance. Moreover, the study's findings based on regression analysis revealed that job stress factors had an influence of 55.9% on job performance. Another 44.1% was conceivably influenced by other variables that were not being studied. Furthermore, it also showed that role ambiguity is the most influenced factor of job stress on job performance. The finding of this study offers several significant insights and information for the company about the importance of job stress and its relationship with the employees' job performance.
