期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2022
卷号：12
期号：2
页码：32-49
DOI：10.6007/IJARBSS/v12-i2/12361
语种：English
出版社：Human Resource Management Academic Research Society
摘要：In driving economic development, small and medium enterprises (SMEs), which are the economic pillars of many countries receive support from the government for various technological innovations such as cloud enterprise resource planning (ERP). In Malaysia, government financial support (GFS) for cloud ERP implementation in SMEs has been encouraging. However, despite numerous GFS, SMEs are hesitant to implement the technology. Given cloud ERP is a low-cost technology coupled with SMEs’ challenges in accessing GFS, the question of whether GFS is required for SMEs to successfully implement cloud ERP for improved performance arises. While the impact of government support on cloud ERP implementation has been well documented, the precise impact of GFS on cloud ERP implementation success and how this affects performance remains unclear. The goal of this research is to determine the impact of GFS on cloud ERP implementation success and how this affects the financial performance of SMEs. The study's model was validated using data from 204 Malaysian manufacturing SMEs. The results of partial least square structural equation modelling (PLS-SEM) show that GFS has a positive influence on cloud ERP implementation success, which in turn improves financial performance. The findings can be used by policymakers and practitioners to develop strategies for improving cloud ERP implementation and economic development.
