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  • 标题:Examining the Effects of Monetary and Non-Monetary Factors on Generation Z’s Job Selection Preferences in the Hospitality Industry
  • 本地全文:下载
  • 作者:Ek Tee Ngian ; Phan Yong Tak ; Chee Hua Chin
  • 期刊名称:International Journal of Academic Research in Business and Social Sciences
  • 电子版ISSN:2222-6990
  • 出版年度:2022
  • 卷号:12
  • 期号:5
  • 页码:66-83
  • DOI:10.6007/IJARBSS/v12-i5/13019
  • 语种:English
  • 出版社:Human Resource Management Academic Research Society
  • 摘要:Prior to the COVID-19 pandemic's onset, the tourism and hotel industries were growing at an exponential rate. Following COVID-19, it is projected that the hospitality industry would soon recover and thrive once the epidemic is contained. While there is a rising trend indicating the hospitality industry's continued growth, the hotel industry itself faces significant obstacles. One of the primary issues is a high incidence of employee turnover. Thus, the purpose of this study was to ascertain the factors influencing Generation Z, specifically final-year university students majoring in hospitality and hotel management, when it comes to selecting their first employment following graduation. Following a review of the literature, a number of significant variables were identified and conceptualized under monetary (i.e., salary and benefits) and non-monetary (i.e., working environment, career development, and employer reputation) factors in order to investigate their effect on job selection preference. A total of 239 rows of data were collected. The Statistical Package for Social Sciences and WarpPLS for Partial Least Squares – Structural Equation Modeling were used to examine the data. Salary, benefits, and employer reputation each have a significant positive effect on students' job selection preferences. Surprisingly, neither work environment nor career development were found to have a significant effect on job preference. The study's findings are likely to provide more insightful data to corporate recruiters, allowing them to obtain a better understanding of employees' worries while choosing a position in the hotel business.
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