标题：Examining the Mediating Effect of Job Satisfaction on Individual Characteristics and Deviant Behavior among Support Staff in a Civil Service Organisation
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2017
卷号：7
期号：14
页码：25-45
DOI：10.6007/IJARBSS/v7-i14/3649
语种：English
出版社：Human Resource Management Academic Research Society
摘要：This research article aims to examine individual characteristics that influenced employees deviant behavior in one of the Malaysian Civil Service organisation. Mount’s model was used in this article as a basis to determine the influence of individual characteristics on employees’ deviant behavior. In this article, job satisfaction is identitied as the mediating variable. Four Hundred and twenty nine employees whom are support personnel were chosen as respondents. Findings indicated that all the tested individual characteristics except emotional intelligence predicted employees deviant behavior. The result also signified that job satisfaction mediates the relationships between employees deviant behavior and negative affectivity, conscientiousness, and agreeableness.
