期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2017
卷号：7
期号：7
页码：752-762
DOI：10.6007/IJARBSS/v7-i7/3136
语种：English
出版社：Human Resource Management Academic Research Society
摘要：Although it is known that interpersonal skills are essential for personal development, but there is still debates how to measure that skills, especially for youth. This study was conducted to develop a questionnaires to measure interpersonal skills among youth, and test the validation of the scale. Conceptualizing of this study was suggested three construct namely personal, skills and relationship; six function namely self, perception, listening, conversation, emotion and conflict management; and 30 behaviors of indicators to measure the variable of interpersonal skills of youth. This cross-sectional survey by questionnaires was applied in east side of peninsula of Malaysia for 150 respondents, and analyzed by structural equation modelling (SEM) by AMOS. The suggested constructs, functions and indicators were consider accepted as measurement elements by observing on regression weight for standard loading, average variance extracted (AVE) for convergent validity, square root of AVE for discriminant validity, composite reliability (CR) for reliability of items, and at least three fit indexes for model fitness. Finally, a measurement scale of interpersonal skill for youth was succeed developed, and suitable to use in areas of research, evaluation, training or any type of programme in order to improve interpersonal skills among youth.
