期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2018
卷号：8
期号：2
页码：843-855
DOI：10.6007/IJARBSS/v8-i2/4496
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The general aims of this study were (i) to identify the relationship between role conflict and job stress among police officers (ii) to identify the relationship between role ambiguity and job stress among police officers. The sample comprised of 280 police officers from several contingents using purposive sampling process. For the data collection, a questionnaire was distributed, which consisted of items regarding role conflict, role ambiguity and job stress. The instruments Role Conflict and Role Ambiguity was developed by Rizzo, House and Lirtzman (1970) and the Depression Anxiety Stress Scale Version 21 (DASS 21) developed by Lovibond and Lovibond (1995). Analysis data used Partial Least Square-Structural Equation Modelling (PLS-SEM). The results indicated that police officers perceived role conflict and ambiguity when performing their job, thus lead to the job stress. Police officers are affected more by role ambiguity than by role conflict, but both role conflict and role ambiguity produced job stress.
