期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2018
卷号：8
期号：6
页码：1274-1282
DOI：10.6007/IJARBSS/v8-i6/4515
语种：English
出版社：Human Resource Management Academic Research Society
摘要：The implementation of lean in healthcare, particularly public and private hospitals can reduce processes and procedures such as patient information, waiting time, and processes of discharge. Moreover, lean practices can reduce waste and improve productivity based on the lean practices and techniques combined with continuous improvement. The aim of this study is to propose the relationship between the lean healthcare practices (LHP) and performance improvement measurement (PIM). LHP is expected to be suitable to their characteristics and improve their competitiveness, business performance, and achievement of business excellence operation in Malaysian healthcare industry. The researcher will propose three phase of research activities for this study. The first phase is the critical literature review. In the second phase, the research activities will focus on data collection. In this phase, the researcher will conducting validation case study. In the third phase, the research activities will be on data analysis. The input data would be analyzed using SPSS and SEM. healthcare improvement performance measurement has been in existence for many years, it seems that there is no consensus on the collective strategic set of measures used by companies. User friendly and systematic practice content are structured according to LHPI initiative, quality improvement effort, and performance improvement systems for continuous assessment to monitor and manage the level of quality service improvement and sustainable hospital performance.
