期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2019
卷号：9
期号：13
页码：77-86
DOI：10.6007/IJARBSS/v9-i13/6244
语种：English
出版社：Human Resource Management Academic Research Society
摘要：Listening is an important skill in our daily life, from home to school and at the workplace. Listening skill plays a key role to ensure the effective communication occur between the information deliver and receiver. Furthermore, communication skill is one of the 21st century skills must be mastered by the students to prepare themselves in facing the challenge at competitive job market. Therefore, a survey using a self-rating test was conducted to determine the listening skills among the undergraduate students in Universiti Tun Hussein Onn Malaysia. A total numbers of 165 students from engineering faculties and non-engineering faculties were strata randomly selected as respondents in this study. The gathered data were analysed using frequency, percentage and independent t-test. The findings showed that majority of the students possess to medium level of listening skills and they need to improve themselves to learn to listen more skilfully especially in difficult situations with others. The findings also showed that there was no significant difference in listening skill level among the students from the aspect of gender and field of study. In summary, higher education institutions are recommended to integrate and expose students effective listening skills in their program or courses and lead them to the success of learning and vital social skills.
