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  • 标题:Impact of brand equity and mobile web quality on intentions to use m-commerce amongst Traveloka customers
  • 本地全文:下载
  • 作者:Fendri Reswanto ; Asmai Ishak
  • 期刊名称:International Journal of Finance & Banking Studies
  • 印刷版ISSN:2147-4486
  • 出版年度:2022
  • 卷号:11
  • 期号:1
  • 页码:305-315
  • DOI:10.20525/ijrbs.v11i1.1586
  • 语种:English
  • 出版社:Society for the Study of Business & Finance
  • 摘要:This study purposed to analyze the application of an extended technology acceptance model (TAM) by combining the influence of brand equity and mobile web quality that are used to predict intention to use m-commerce, through perceived ease of use, perceived usefulness, and attitude toward using. The research was conducted on Indonesian citizens who have used service products on m-commerce Traveloka. The analytical method used is the structural equation modeling (SEM) with Lisrel 8.80 Software. Using a convenient sampling technique, 270 respondents were involved in the study. Only five of the nine hypotheses developed are significant, while the others are not. However, the current study discovers a new finding that brand equity significantly affects the attitude toward using m-commerce. The results of this study are quite different from Chi’s (2018) study, indicating that the model still needs to be reinvestigated using a different sample to test the model consistency.
  • 关键词:Mobile Web Quality;Brand Equity;TAM;m-commerce;Traveloka
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