文章基本信息
- 标题:Examination of complaints during the pandemic process: A research on five-star hotels operating in Antalya
- 本地全文:下载
- 作者:Hazal Ezgi ÇELEBİ ; Ali DALGIÇ
- 期刊名称:Journal of Tourism Theory and Research
- 电子版ISSN:2458-7583
- 出版年度:2022
- 卷号:8
- 期号:1
- 页码:21-29
- DOI:10.24288/jttr.1062700
- 语种:Turkish
- 出版社:Mahmut Demir
- 关键词:Complaint behavior;Complaint factors;Safe tourism;Tripadvisor