摘要：In anticipation of the high level of need for wellbeing support amongst Health and Social Care Trust (HSCT) staff, many staff were redeployed on a part-time basis to provide psychological supports, such as drop-ins, helplines, community outreach, hospital in-reach, and other general wellbeing initiatives. To understand the experience of staff providing wellbeing supports to health care staff during the COVID-19 pandemic. Method: Data collection with psychological support providers occurred from December 2020 to January 2021 and involved a mixed-methods approach: a) a short online survey (n = 84; response rate 40%) with questions relating to demographics, feedback on each provision type, overall experiences of providing support, and suggestions for improvement; b) two focus groups. Results: Survey results showed that high levels of stress before (11%) or while (5%) providing support was uncommon. One-quarter of respondents had difficulty maintaining a work-life balance while providing supports, and this was particularly the case for those with non-adult specialisms and those providing a great number of provision types. Most types of provision were considered useful, with the exception of dropins (only 41% of staff considered these to be useful or very useful. Qualitative results (currently being analysed) will also be presented. Conclusions: Providing psychological supports was generally viewed as a positive experience. The results validate the decision to limit drop-in clinics and concentrate on providing other types of support. Results yielded significant implications for support provision regarding the level of clinician experience, clinical specialism, and optimal service provision job plan.
