出版社：Grupo de Pesquisa Metodologias em Ensino e Aprendizagem em Ciências
摘要：The aim of the study was to evaluate the practice of planning at the Centers of Dental Specialties (CEO) in the state of Amazonas that joined the National Program for Access and Quality Improvement of the Centers of Dental Specialties (PMAQ/CEO) of the 1st Cycle. A descriptive and sectional study was performed, using microdata from the external evaluation of the program, in respect of the evaluations of module VIII regarding the interview with professionals, directed to managers and dentists (CD). Data were obtained and tabulated by the TabWin program and exported to the Excel program. Of the 11 CEOs studied, only 36.4% had managers who worked exclusively in the role and only 1 CEO performed any planning action in the last 12 months. Although a large part of them report the holding of team meetings and proceed with self-assessment, only 4 accomplish the monitoring and analysis of the goals by specialty and evaluated the planned/programmed actions. Thus, it was concluded that the practice of planning in public services of secondary care in oral health in Amazonas is still fragile and incipient to achieve improved access and quality of services provided to the population.
