摘要:A survey conducted by the California chapter of the International City/County Management Association (Cal-ICMA) cites conflict among council members as one of the most frequent challenges facing city managers. Turbulent interpersonal relationships not only affect the council members involved, but can also plague the council as a whole and present additional challenges to governing effectively. Many elected officials enter public service to positively impact their community, but often find themselves tangled in political or personal battles. Building a strong team takes concentrated effort, but the results are worthwhile.