摘要：The article is devoted to selecting the methods of finding the cause-effect relationships in simulating the system “quality education” and to determining the factors influencing the quality of education in the socioeconomic development of both the university and education stakeholders. The rationale for selecting the tools for studying cause-and-effect relationships in modelling the system is formulated. It is shown that for the system “quality of education” it is possible to use analysis tools that were previously inherent only in technical systems. An integrated approach to assessment using the Pareto method, Ishikawa method, cycle and Deming principles is proposed. Each stage of studying cause-and-effect relationships is considered; the relationship between the stages and the tools used is shown. The consistent application of these tools for the “quality of education” system has not yet been implemented, which determines the novelty of this work. As a result of implementing such a complex algorithm, the system approaches the external quality assessment in its optimal state with a clearly expressed optimization criterion and methods of achieving it.
