摘要：The article presents the current results of a research project aimed at developing software and hardware solutions that optimize an operation of dispatch services based on immersive technologies. The results of the virtual operator’s office creation for the subsequent program-protocol communication of the displayed information with the data sources of the dispatching object are presented. The virtual workspace is implemented in the form of large-scale objects, textures, lighting, etc. “animated” in virtual reality glasses. The results of the initial approbation of the methodology for assessing the psychophysiological state of operators during virtualization of the working information space are also presented in framework of multistage studies of effects of virtual reality on the user.
