其他摘要:In this study, we conducted comparative experiments to examine the role of online psychological support using avatar communication with abundant nonverbal communication and less face-to-face contact. Most participants in the experiments were students. In experiment one, twenty-two participants experienced and examined two types of psychological interviews: one with an animated avatar and another with a non-animated avatar. The mean value was analyzed using a paired t-test. The results indicated the effectiveness of psychological support using avatar communication and abundant nonverbal communication with a psychologist. In experiment two, twenty-four participants experienced and examined two types of psychological interviews: one with an avatar and another with real-person video communication. The mean value was analyzed using a paired t-test. The results highlight the effectiveness of psychological support using avatar communication despite less face-to-face contact with a psychologist. These experiments suggest the applicability of avatar communication in online psychological support.