摘要：Three emotional intelligence models are widely discussed in the literature: the ability model, trait model, and mixed model. This study introduces a model for understanding emotional intelligence: the synergy model. The emotional intelligence model presented in this study is simple and easy to understand. This study suggests that emotional intelligence is the synergy present in intelligence, where total intelligence is the sum of the intelligence quotient, emotional quotient, and unexplained quotient. The model shows three possible outcomes of emotional intelligence. It also suggests that the best way to understand and measure the impact of emotional intelligence is to listen, observe, and feel (LOF) it.
关键词：Emotional Intelligence; Synergy; Triggering Event; Emotional Intensity; Emotional Energy
