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  • 标题:Trust Maintenance and Trust Repair
  • 本地全文:下载
  • 作者:Liangtie Dai , Yujie Wu
  • 期刊名称:Psychology
  • 印刷版ISSN:2152-7180
  • 电子版ISSN:2152-7199
  • 出版年度:2015
  • 卷号:06
  • 期号:06
  • 页码:767-772
  • DOI:10.4236/psych.2015.66075
  • 语种:English
  • 出版社:Scientific Research Publishing
  • 摘要:As an important social capital, construction and development of initial trust have been paid much attention. Trust violation, as a significant phenomenon, also begins to absorb many concerns. Studies of trust repair started late, and focused on sociology for analyzing trust crises during the social transition period in China, but seldom cared about individual and organizational levels. This paper, based on perspective of psychology, summarizes the definition, theoretical foundation and integrative model of trust, and discusses the trust violation, repair processes, repair strategies, the attribution model and dynamic bilateral model of trust repair, providing convenience for research in the individual or organizational level of trust repair.
  • 关键词:Trust; Trust Violation; Trust Repair
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