期刊名称：International Journal of Early Childhood Special Education
电子版ISSN：1308-5581
出版年度：2022
卷号：14
期号：5
页码：1060-1067
DOI：10.9756/INTJECSE/V14I5.105
语种：English
出版社：International Journal of Early Childhood Special Education
摘要：Indian railway is one of the largest network across the world were the southern railways play a major role in the growth of Indian railways. The main objectives of the study is to compare the satisfaction of passengers towards service provided by Coimbatore and Tirupur division. A total of 75 samples were taken for the study were Percentage analysis, Descriptive statistics, t-test, Kruskal Wallis test, Oneway Anova and SEM analysis. The conclusion is that with the quality of service is higher with Tirupur division when compared to Coimbatore and the punctuality of the officers was high with Coimbatore when compared to Tirupur and the respondents who are male have higher satisfaction towards service provided by Coimbatore division. The respondents who are female have higher satisfaction towards the responsibility of railway officers with Tirupur division.
关键词：Southern Railways;Coimbatore division and Tirupur Division
