期刊名称：Proceedings of the International Conference on Business Excellence
电子版ISSN：2558-9652
出版年度：2021
卷号：15
期号：1
页码：113-118
DOI：10.2478/picbe-2021-0011
语种：English
出版社：Sciendo
摘要：The goal of this article is to examine the significance and the influence of the degree of emotional knowledge for the managers in relation with variables such as the employee performance, job satisfaction, and efficiency in a work environment impacted by digitalization. The study’s research questions concentrated on analyzing the opinions of 35 respondents within a multinational beverage corporation concerning the relationships between their managers’ level of emotional knowledge and their own work engagement, job satisfaction, and efficiency within the work environment. This phenomenological study disclosed that the capabilities of a manager in relation with emotional knowledge are very important for the managers’ capability to lead people, engage them, increment job satisfaction, and increase their efficiency.
关键词：emotional knowledge;digitalization;Romanian work environment
