摘要:Servant leadership with its profound effect on the performance of organizations has gained much attention among researchers and practitioners. Likewise, another construct of organizational behavior, emotional intelligence, has been noted to have a significant impact on employees’ job performances. This study is undertaken to explore the role of servant leadership between emotional intelligence and job performance, in the higher education sector of Quetta, Pakistan. The present study with the quantitative method in nature used the survey method to collect the data using convince sampling technique, where the data is analyzed using the smart pls software. The results of the study showed that emotional intelligence has a positive association with servant leadership and job performance. In addition, it is also proved that servant leadership mediates the relationship between emotional intelligence and job performance. Furthermore, this study contributes to the body of knowledge by exploring the role of servant leadership, emotional intelligence, and job performance. Furthermore, the study would help leaders to groom as servant leaders and learn how to deal with emotions to be more effective in work settings, and assists organizations, to train their current leaders the traits of emotional intelligence and servant leadership and hire future leaders who possess the characteristics of servant leadership and emotional intelligence.
关键词:Servant Leadership;Emotional Intelligence and Job Performance