摘要：Artificial intelligence is currently one of the latest revolutions being incorporated at the business level. For this reason, and with the aim of analyzing how it applies to business processes in small and medium enterprises, the results of a descriptive analysis are presented, supported by a documentary review, which includes the most significant aspects of the subject. The results show that data mining is a very valuable tool for the competitiveness of companies and the research consulted suggests its insertion for the promotion of more remarkable results in companies.
关键词：Data Mining;Business Processes;Small and Medium Enterprises (SMEs);Decision Making
