期刊名称：European Research on Management and Business Economics
印刷版ISSN：2444-8834
出版年度：2022
卷号：28
期号：3
页码：1-9
DOI：10.1016/j.iedeen.2021.100188
语种：English
出版社：Elsevier B.V.
摘要：AbstractThe onslaught of the COVID-19 pandemic has had a critical impact on the travel and tourism sector. Tourist destinations in developing countries are even more susceptible to negative trends of this sort due to the importance of tourism in emerging economies and the peculiarities of their infrastructures and healthcare systems. In such a context, the research develops a Partial Least Square (PLS) path modeling to analyze the impact of destination image and perceived health safety on perceived destination quality. We also assess the extent to which perceived quality impacts degree of destination loyalty and customer engagement. Results are based on a sample of 250 travelers visiting Lima during December 2020-January 2021.
关键词：KeywordsDestination imagePerceived health safetyPerceived qualityDestination loyaltyCustomer engagement
