期刊名称：The African Journal of Information and Communication
印刷版ISSN：2077-7205
电子版ISSN：2077-7213
出版年度：2021
卷号：2021
期号：28
页码：1-37
DOI：10.23962/10539/32212
语种：English
出版社：University of the Witwatersrand
摘要：Information and communication technologies (ICTs), specifically those that are digital and interactive, present opportunities for enhanced intermediation between actors in Ghana’s agricultural extension system. To understand these opportunities, this study investigates the capabilities of ICTs in support of seven forms of intermediation in the context of agricultural extension: disseminating (information), retrieving (information), harvesting (information), matching (actors to services), networking (among actors), coordinating (actors), and co-creating (among actors). The study identifies the types of ICTs currently functioning in Ghana’s agricultural system, and applies a Delphi-inspired research design to determine the consensus and dissensus of researchers, scientists, and practitioners about the potential of these ICTs to sup-port each of the seven intermediation capabilities. The findings reveal that expertsreached consensus that interactive voice response (IVR) technologies currently havethe highest potential to support disseminating, retrieving, harvesting, and matching.Meanwhile, social media messaging (SMM) technologies are currently seen as highly capable of supporting coordinating and, to a lesser extent, co-creating, but no consensus is reached on the potential of any of the technologies to support networking.
关键词：information and communication technology (ICT);agricultural innovation systems (AIS);ICT for agriculture (ICT4ag);agricultural extension;intermediation;intermediation capabilities;Ghana
