This paper analyzes the characteristics of career counseling for young adults provided by a public employment service agency in Japan. Through a triangulation approach using archival records, field notes, case analysis, and mail survey, we report several findings regarding the counseling service provided by the agency. First, we analyze the agency's geographic location and accessibility for potential clients. Second, we examine the characteristics of clients who used the service and identified several different types of client. Third, we illustrate the typical process of career counseling. Fourth, we analyze the effect of career counseling on clients' future outcomes. This paper concludes with the implications for the future practice of career counseling.