出版社：Consejo Superior de Investigaciones Científicas
摘要：Continuous improvement should always be present in business, have they or not management systems on hand according to the UNE EN ISO 9001:2008 Standard. However, its application in the construction sector is especially hard due to the particular characteristics of this business (1). This paper focuses on how to apply four of the seven basic statistical continuous improvement tools (Data collection sheet, Stratification, Histogram and Pareto Diagram) in order to select improvement opportunities within the planification phase of a continuous improvement project whose aims is the reduction of the construction failures in housing blocks which would be detected during the pre-delivery phase. The conclusion is that the three works in which it would be convenient to act in order to reduce significantly the construction failures during the pre-delivery phase are: Wood Carpentry, Ceramic Tile and Electricity.
其他摘要：Continuous improvement should always be present in business, have they or not management systems on hand according to the UNE EN ISO 9001:2008 Standard. However, its application in the construction sector is especially hard due to the particular characteristics of this business (1). This paper focuses on how to apply four of the seven basic statistical continuous improvement tools (Data collection sheet, Stratification, Histogram and Pareto Diagram) in order to select improvement opportunities within the planification phase of a continuous improvement project whose aims is the reduction of the construction failures in housing blocks which would be detected during the pre-delivery phase. The conclusion is that the three works in which it would be convenient to act in order to reduce significantly the construction failures during the pre-delivery phase are: Wood Carpentry, Ceramic Tile and Electricity.
关键词：Mejora continua; calidad; gestión; fallos de construcción; defectos de construcción
其他关键词：Continuous improvement; quality; management; construction failures; construction defects
