期刊名称:Electronic Journal of Information Systems Evaluation
电子版ISSN:1566-6379
出版年度:2012
卷号:15
期号:1
页码:63-73
出版社:Academic Conferences Limited
摘要:Even if outsourcing is a well‑researched phenomenon, it can be stated that evaluation studies on IS outsourcing relationships are scarce. From a description of two IS outsourcing relationship cases, a set of lessons learned are presented. A boundary spann ing perspective is then used when evaluating these lessons learned in the client‑supplier outsourcing relationships and thereby adding a new theoretical perspective on outsourcing relationships. The evaluation is concluded in a set of propositions that present the boundary spanning perspective of the lessons learned. The aim of these propositions is to act as both a guiding tool for how to further develop boundary spanning roles in outsourcing relationships and to act as a base for future research on ou tsourcing relationships.
关键词:boundary spanning ; IS outsourcing ; relationships management