期刊名称：Electronic Journal of Information Systems Evaluation
电子版ISSN：1566-6379
出版年度：2013
卷号：16
期号：3
页码：188-199
出版社：Academic Conferences Limited
摘要：A considerable body of research exists on the role, and desired capabilities and competencies of the CIO. However, most of these studies have been executed in large, private sector organizations. It seems that the challenges faced by public sect or CIOs are often very different to those in the private sector, and this might place different requirements on them in terms of knowledge and competence, as well as the roles they fulfil. To date, there has been little exploration into such requirements in public entities. To address this gap, exploratory research was conducted into the role and competency expectations of CIOs in the public sector, and into the impact of the public sector context. A dyadic approach, involving both CIOs and their business colleagues, was adopted in order to gain more meaningful insights. Semi‑structured interviews were conducted with both the CIO and the head of their main internal business partner of 17 local government organizations. The findings indicate that the CIO s and their business partners differ significantly in their views of required competencies. The business partners require a business knowledge and focus similar to theirs, and most manifest scant regard for the technical expertise necessary or the technic al requirements of the organization. IT is there to support them. The government environment often places more onerous constraints on CIOs than in the private sector, especially so in terms of reporting level; the ability to influence strategy; decision m aking flexibility; and resourcing. The findings from this research extend the application of the RBV and also provide greater understanding of the competencies and roles of the CIO. It also provides insights for recruiters of public service IT professiona ls and CIOs, human resources managers, as well as for providers of training programmes.
关键词：CIO ; competency ; knowledge ; role ; public sector ; dyadic approach
