期刊名称：International Journal of Advanced Computer Science and Applications(IJACSA)
印刷版ISSN：2158-107X
电子版ISSN：2156-5570
出版年度：2014
卷号：5
期号：9
DOI：10.14569/IJACSA.2014.050901
出版社：Science and Information Society (SAI)
摘要：Governments in developing countries are increasingly making efforts to provide more access to information and services for citizens, businesses, and civil servants through smart devices. However, providing strategically high impact m-services is facing numerous challenges, such as complexity of different mobile technologies, creating secured networks to deliver reliable service, and identifying the types of services that can be easily provided on mobile devices. Those problems could be solved by applying cloud computing model to the business process of E-government to build a government cloud. This research, proposes an environment for citizens to have greater access to their government and, in theory, makes citizen-to-government contact more inclusive. In addition, it examines an application that allows anyone to report and track non-emergency issues via the internet. It can also encourage citizens to become active in improving and taking care of their community by reporting issues in their neighborhood in order to improve the Egyptian e-government development index.
